Refund Policy

You can get a full refund of a payment within 14 days of paying, if none of the credits from that payment have been used. Credits count as used once they are spent or held for a request.

After 14 days, or once any credits from that payment have been used, the payment isn’t refundable. Credits never turn into money, so unused credits can’t be cashed out either.

Credits held for an inclusion request come back to your balance automatically if the owner declines, doesn’t answer in time, or the placement fails or isn’t added by the deadline. You don’t need to ask.

• You can cancel any time from your credits settings.
• Your plan stays active until the end of the paid period, and you won’t be charged again.
• Credits already granted stay usable until they expire.

Email team@aylistcle.com from your account email, with the date of the payment. We reply within 2 business days. Approved refunds go back to the original payment method through Stripe.